Donation downturn

By Nate Traylor, Staff Writer
Sunday, October 11, 2009 | 6 comment(s)

Some thrift stores struggle for goods, sales as others thrive

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In hard times, many turn to thrift stores to save on everyday needs. But they might not find what they’re looking for.

Nonprofit retailers rely on donations for their inventory, and rising competition is combining with the weak economy to make high-quality items scarce.

“I think people aren’t buying as much, and when they’re not buying, they’re not donating their old stuff,” said Tom Giles, director of Bay Area Enterprises Community Thrift Store, which funds job training and support for handicapped people.

Traditional thrift stores are up against the popularity of online selling. One big factor is craigslist.org, where anyone can post images and descriptions of items for sale. Online auctioning service eBay is another, said Major Susan Jones of the Salvation Army in Coos Bay.

“People are selling what they can,” Jones said.

The stores themselves are more numerous these days.

“We’ve been here 13 years,” Jones said. “When we started, there were a few thrift stores. Now there are so many options.”

In that environment, finding inventory can be the toughest challenge.

“There is a big competition in the resale business to get that good stuff,” Jones said.

Her store relies on a steady influx of furniture in reasonably good condition. Lately, those donations have all but stopped. Jones recalled a woman who came in looking for a table. She planned to pay for it with a voucher from the Salvation Army’s social services department. The store didn’t have one.

“People are coming here with vouchers, but we don’t have what they need,” Jones said.

Yet there is no shortage of junk routinely dumped at the store. Once a week, the Salvation Army sends a truck to the landfill, loaded with open containers of paint, broken TVs and busted furniture.

“People need to ask themselves, ‘Am I donating, or am I dumping?’” Jones said. “We don’t have the personnel to repair these things.”

She plans to make a sign listing unacceptable donations.

“These things cost money to dump,” she said.

Not all local thrift shops are experiencing an inventory downturn. South Coast Hospice Thrift Store, which employs 13 people, is bucking the trend of dowdy donations.

“Our store looks like its full of new stuff,” manager Pam Dennis said.

Housed in a former roller rink, the North Bend business is getting more than it can handle. It recently halted dropoffs of clothing and linens for a few days so staff would have time to sort it.

“We’re doing so well, we can’t keep up with it,” she enthused.

Nationally, thrift stores have experienced an upswing in sales, said Lauren Lawson, a national spokeswoman for Goodwill Industries. She credits the economy and an effort by earth-conscience consumers to buy used goods.

“A lot of stores are reporting that they are seeing new faces,” Lawson said.

Consignment sales are a bright spot, at least for one Bandon shop.

Becky Taylor is the owner of Begin Agains, a commercial enterprise specializing in upscale used women’s clothing, antiques and collectibles. People can sell their high-end items there and take home a percentage.

“In this economy right now, I think this is the way people are going,” Taylor said. “People aren’t donating like they used to. They want money.”
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coosriver wrote on Oct 12, 2009 10:24 AM:

Now we know which thrift stores will take donations willing and which ones will not. One store sends its profits out of town. The store with the best cause will not take good donations.

kikilongbean wrote on Oct 12, 2009 9:23 AM:

I think the prices at South Coast Hospice are reasonable. The prices at Goodwill on the other hand are ridiculous. I often find items that area cheaper to buy at a regular store than what they price their items for. South Coast profits go to helping ill hospice patients? I didn't know that, how great is that!

I saw the manager at Salvation Army tell a man who was obviously down and out to go pick out a nice warm coat for himself one day in early fall - No charge. That was heart warming.

Does anyone know where Goodwill profits go?

Mary Juana wrote on Oct 11, 2009 3:58 PM:

We called one thrift store in town and wanted to donate a leather couch and love seat....in excellent condition but it was circa 1980. They showed up at the door to pick it up and informed us it was not up to their standards. It was not ripped, not weathered, just older. We have had this problem before. They want donations and then they only accept top of the line goods and sell them at top of the line prices. This was only one...but one of the biggest in town.
I will donate to Bay Area Enterprises.

cblady wrote on Oct 11, 2009 9:47 AM:

It's great that SCH is doing so well. This thrift store is wonderful as all of it's profits go to help the sick people that are using Hospice services. Glad to hear it's doing so well! Hopefully the community will continue their support of this thrift store.

1313 wrote on Oct 10, 2009 11:33 AM:

I surely hope people will think about donating to the BAY AREA ENTERPRISES Thrift Store, because I like the fact they employ Handicapped people, and give them job training and keep them working. I have donated to them for years and think it is a very worthwhile place to donate.

Just An Observer wrote on Oct 10, 2009 9:18 AM:

The prices at the thrift stores are so high that sometimes a person can buy new goods cheaper. Those high prices also encourage selling by private parties as they see what the market may well bear. On top of that, setting the prices so high for goods that cost nothing to acquire leads to some potential donors having second thoughts about donating.


Garage sale pricing is another area where a thrift store runs into competition. Craigslist doesn't reward the person looking to make a killing on used goods but it sure helps those giving away or cheaply pricing what they want gone.


The market it what it is.


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