Low-cost animal clinic closes

By Jessica Musicar, Staff Writer
Tuesday, July 10, 2007 | 24 comment(s)

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COOS BAY - After seven years of service and more than 18,000 procedures, a veterinary clinic in Empire shut its doors on Monday under a ruling from the Oregon Veterinary Medical Examining Board.

The Low Cost Spay & Neuter Clinic offered its last day of service on Monday, after the board issued an emergency suspension order of Dr. William Powell's license to practice veterinary medicine and a notice to permanently revoke his license. Board members ruled that Powell, the owner and veterinarian at the clinic, had violated a number of Oregon Administrative Rules.

But that didn't stop clients from swarming the facility to get a last bit of care for their animals and to support Powell in the clinic's final hours.

Powell, 76, said he saw hundreds of people and their pets during the past weekend. The clinic has provided spays, neuters and some emergency operations for the past seven years, first at the Pony Village Mall in North Bend, and the past 21/2 at 132 N. Wasson St., in Coos Bay.

“Everybody is trying to get something done,” Powell said. “I feel privileged to have this kind of a turnout.”

Nearly 40 people stood outside the clinic in a strong wind Monday afternoon, holding neon-colored signs with phrases such as “Save Our Spay and Neuter Clinic,” and “Help Control Our Pet Population, Keep Dr. Powell's Low Cost Clinic Open,” while a few of the supporters shared stories about Powell's tireless work for their pets. Together, they recalled moments when they had called the veterinarian late at night because a dog was suffering or when he cared for an animal without pay.

“I told Dr. Powell that I would give him the pink slip to my trailer if he would (treat my dog),” said Sandra Torres, a park host at the Nesika Campground near Allegany, who didn't have the money to have a foreign object removed from her Chihuahua's stomach. “He said ‘I don't want your pink slip. We're going to work and we're going to save Jessy.'”

Torres said other veterinarians in town wouldn't care for her pet because she can't afford to pay the prices that many quoted.

“This is wrong and it's an injustice to the community,” Torres said, while holding a sign in support of the clinic. “He has saved lives, and he has helped people who can't afford this. He has compassion not only for pets, but for people.”

Kari Jaffe, a woman who came from Brookings to support Powell, said the veterinarian cared for her Pekingese, Amy, whom she held in her arms.

She said Powell pulled Amy's bad tooth for $250 less than what she was quoted by other veterinarians.

“I think it's a travesty, I do,” Jaffe said, of the closure, contending that it is occurring because other veterinary practices were losing business. “I come here and this place is always packed.”

According to a letter dated July 2, from the Veterinary Medical Examining Board, nine violations included not providing an adequate in-house laboratory; inadequate housing of animals; allowing veterinary assistants to induce anesthesia; improper record keeping; performing surgeries without a cap and gown; the surgery room not being in a designated area or the surgery room not being clean or orderly; failure to obtain client permission before using unorthodox or nonstandard methods of treatment; failure to properly isolate patients with serious infections or contagious diseases; and failure to perform diagnostics.

“All of the above demonstrate a pattern or continuous course of negligence, ignorance, incompetence, or inefficiency in the practice of veterinary medicine,” the letter states. “Again, the Board recognizes your long professional career and your concern for the needs of your community. However, given the prolonged nature of the substandard conditions and practice, the Board is compelled to do its duty to protect the public and therefore undertakes the proposed actions described herein.”

The letter also stated that if Powell signed this agreement, the only public information that would be released would be the settlement document stating that he agreed to voluntarily surrender his license.

Powell said he preferred to go public with the charges because he believes they are false. He said he had expected his clinic to be shut down at some point.

“It's a raw deal that I expected. They tried everything else,” Powell said. “The kicker of it is, you can't fix something that ain't broke.”

He said he believes many of his clients, who can't afford more expensive veterinary services, will have nowhere to go to seek care for their pets.

“They are up that creek without a paddle,” Powell said. “I'd like to stay.”

Shawn Gayhart, a veterinary assistant who works with Powell and at Coos County Animal Shelter, said she expects to see the population of unwanted animals rise without his services. Gayhart's Web site, http://www.pilandranch.com has provided a rebuttal to the board's allegations as well as information on how to sign a circulating petition. She and other supporters also have started a letter-writing campaign to Gov. Ted Kulongoski.

“We feel really bad that it's the animals that are going to suffer,” Gayhart said.

Although Powell and his supporters contend the violations are unfounded, the executive director of the state veterinary board, Lori Makinen, said they do hold water. She added that the board offered him a stipulated agreement and could not talk about the case until it is signed by all parties.

“I can confirm that the letter was sent to him. The allegations in the letter are accurate,” Makinen said.

She said she and board members were aware that there would be a great public outcry surrounding the closure of the clinic.

Regarding Powell and his patients' belief that the closure is related to other veterinarians in the area losing money to his inexpensive practice, Makinen said there could be resentment in the community, but, “this is not what this is about.” If a veterinarian who was hated in a community did not make any violations, the board would not shut him down, Makinen said. Conversely, she said, “the board can't ignore its duty just because someone is very well-liked or popular.”

A document will be released later today to officially suspend and revoke Powell's license.

Dr. Karl Jernstedt of the Morgan Veterinary Clinic in Coos Bay would not answer questions about the clinic closing, or what it might mean for the community. He said there are highly skilled veterinarians in the area who “provide excellent service to the low cost need.” Jernstedt added that veterinarians provide free spays and neuters to four animals per month at the shelter through the South Coast Veterinary Association.

“How can we be lower cost than free?” he asked.

Several opponents to the closing of the clinic attended Sen. Joanne Verger's town hall meeting Monday night at the Coos Bay Public Library. Since it was the first time Verger had heard about the issue, she did not commit to fighting on behalf of their cause. However, she did say she would make inquiries into the matter.
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Toby Stanley wrote on Aug 2, 2007 7:14 PM:

It is obvious when a person who makes statements under the guise of "anonymous" they instantly take any credibility away from their opinion. The only reason I can see for using the cloak of anonminity is where one believes their words to be less than truthful, which is why they would want to hide their identity. It would be unreasonable to ask anyone to take a loss in their business, yet if they reduce their apparent profits for the welfare of the animals, then they are truly abiding by their hippocratic oath. It is a fact that there are many professional people who donate to a small percentage of either no-cost or low-cost services each month to clients as a way of giving back to their community. A good example would be lawyers who are required by their bar association to provide a reasonable number of hours of "pro-bono" service to those of low income. If attorneys provide some charity in thier practice then why not veternarians? A second example of professional charity might be a patient who can negotiate fees with their medical doctor if they are unable to pay the full amount. I ask again, why are medical doctors and lawyers charitable, yet not veterinarians? I would suggest this "anonymous" veterinarian think about what it means to be charitable. One could start by seeing that four spay/neuter opertions for shelter animals per month is nothing more than an insult to the word "charity" and simply a slap in the face of the many guardians and their animals out there needing a helping hand in their time of crisis. To simply refuse medical service to only those who can afford the full amount is morally and ethically wrong. Whoever this anonymous veterinarian is out there, I hope you sleep well at night by believing in your rationalizations. I know Dr. Powell will be eventually be renistated one day and on that day, many sick or injured animals will sigh in relief along with their owners.

melissa wrote on Jul 31, 2007 8:11 PM:

now we have annonymous vets writing in big deal you have bills who doesnt? Let me tell you my husband and i both work.not only do we have children of are own one in college but we are also raising our niece and two nephews.And you cannot tell me if you charged what Dr.Powell charges you would go broke. I mean for real you guys charge an arm and a leg there is know happy medium here it is all about the money.We are a small communityand good jobs here are hard to find unless you want a min wage job.My husband and i both live in coos bay but we work out of town for that reason. But most people are not able to do that so they work that min wage job and barely survive.Then they get a pet and cant afford the vet bill because it is more than they make in a couple of months. So you think they should get rid of there pet now that is cruel. what did you learn in vet school to take peoples money is that what they teach vets now days? I just dont understand why it cost so much to perform a 20min surgery.I also dont understand why it cost so much for my pet that is dead now to stay in a vets office overnight with know one there you got me but if you can sleep at nightn and feel good about what you charge people then so be it.Because i wouldnt be able to.

a vet wrote on Jul 29, 2007 12:43 AM:

To those who expressed concern for animal welfare and appreciation for Dr. Powell's compassionate care, I sympathize. But folks, the attacks on "greedy veterinarians" are unwarranted. Are there greedy veterinarians out there? Sure there are. Just as there are greedy people in any profession. You should know, however, that a clinic which attempts to meet modern professional standards of practice cannot spay your cat for fifty five dollars without losing money. Nor can a veterinary practice (or any other business for that matter) provide services regardless of clients' ability to pay without going out of business. As with most things, you get what you pay for. If society desires to hold veterinarians to a high standard of practice then somebody has to pay the bill. The idea that I as a veterinarian (and also one who supports a family and makes payments on educational loans) should personally subsidize the services you require is absurd. The Oregon State Veterinary Examining Board is charged with setting standards of practice which protect patients and owners. Most of us can endorse the notion that professionals are subject to such standards, and those who are circumspect will admit that consumers of professional services by and large lack sufficient expertise to personally evaluate the relative technical adequacy of those services - that's why we have the regulatory board. In short, we can't have it both ways. I don't know enough about what happened at Dr. Powell's practice to pronounce judgement, and neither do you. And I don't have easy answers to the problems of low income pet owners. But to blame your veterinarian for your inability to afford services is nonsense. He or she deserves to be paid for work just as you do. To those of you who don't think so, I suggest you dedicate eight years of your lives to becoming vets, incur a hundred thousand or so dollars of educational debt while your at it, and then put your own license on the line every day, all without expectation of being paid for your services. Best of luck to you.

victoria wrote on Jul 19, 2007 5:09 PM:

to jody harmon in albany oregon : instead of griping so much about what other people arent doing to help cats why dont you go back to school or get a job and work with other vet students and open up a coop vet clinic to help cats; since your already smarter than everyone else anyway...lol

melissa corcoran wrote on Jul 18, 2007 1:38 PM:

ok this cracks me up!!! just look at you annonymous people or B why dont you just give your name? hmmm lets see why for one you havent got a clue what you are talking about.oh and jessie hmm what can I say i CAN TELL YOU Dr.Powell does not allow sick dogs into the clinic he looks at them in the parking lot just like Bay clinic does with children that have the chicken pox i would no because that is what they did with my son. Also I have seen Dr.Powells operating room and there is nothing wrong with it as a matter of fact thye had just finished surgery on my dog and were cleaning the room to get ready for their next surgery. So before you people that are so against Dr. Powell start sputtering at the mouth you really should Know what you are talking about. Also I had 2 other vets in coos bay for many years and talk about unsanitary not only did they charge me more than half of you make in months for my dog that was hit by a car they never even called once he was home to check on him also there was know surgery required all they did was clean him up put him on antibiotics and keep him over night and it was close to $2000 6 months later my dog died. so why wasnt the board there to check on that vet. I can not say it is about age buit i am sure it has something to do with it but I do believe it is about the old mighty dollar. I also will never take my pets to any other vet in this county. You know many years ago if you found a sick animal you could take it to a vet and they would do their job and take care of the animal now you have to pay for the treatment whether it is your animal or not or they will not see it So if it is about the animals why is there always so much money involved some states go by income not here. Dr Powell never asked me what my income was and when he was finished treating my pet thye would call me to let me know how they were doing the Dr would also call me that night to check on my pet now if that is not a true caring Dr then i dont know what it is. Dr. Powell we will all stand beside you and we will get through this.

B wrote on Jul 17, 2007 1:56 PM:

Where in the list of violations from the State Board does it state that they are shutting Dr. Powell down for being an inexpensive veterinary alternative? Would someone please point this out to? Oh wait, thats right theyre shutting him down because he broke several rules that were set in place to protect innocent animals. Wake up people! If you cant afford to take your pet to the services that are available to you dont have the pet.

Donna Olsen wrote on Jul 17, 2007 1:11 PM:

I live in Wisconsin, and can't believe what I've read here! $175.00 for a cat spay would be laughed at here. Our private practice vets charge $75.00 and the local shelter will do it for $25.00, all you have to do is prove you're under a certain income. If you're a greedy or bad vet in this city you will be gone, people will simply spread the word and you will have no business. Driving a vet out of practice just because he charges less than you is a travesty. And 4 neuters a year, please, it would take 1,000 vets doing 4 every week to stop the pet over population problem. No wonder when I said Oregon looked like a nice place several people who've lived there laughed at me.

Val wrote on Jul 17, 2007 6:41 AM:

This is about Greed of the Vet Community vs someone providing a Community Service. What the Greedy vets fail to see is that most of the clients of Dr Powells clinic won't be coming in to see them, their animals will just keep breeding and being killed at the areas shelters. This Vet Community is cruel to the animals and has blinders on about the reality of the non well heeled. Having Dr Powell in town provided folks with a choice and those of lesser means an way to obtain vet We have a vet in our city much like Dr Powell. He does low cost s/n's, handles feral cats and our inner city "Junk Yard Dogs. You can bet that the Greedy Vets of your town will refuse service to this segment of your community. What a shame.

Annoyed wrote on Jul 16, 2007 9:21 PM:

Speaking of the 'free' spay/neuters each month that some of these vets 'offer' for the shelter. Has anyone cared to ask what people had to do to get these 'free' services. I know that in the years past in order to get one of these 'free' services you had to 'volunteer' hours based upon the type of service you needed and the size of your animal. I had to 'volunteer' 12 hours working at the shelter cleaning kennels and other dreaded tasks to get my dog a 'free' spay at one of these 'special' vets. Then wouldn't you know it -- that same vet killed my other dog a year later for not providing him adequate supervison when he had parvo. This is a tragedy for this area to loose such a wonderful service. Why are people being so spiteful? I think it all comes down to that dreaded word we ALL wish we had more of "MONEY". Unfortunately, that greed is too much for some to handle and they reach a point where they can not get enough.

J wrote on Jul 16, 2007 12:12 PM:

How many vet clinics actually effectively isolate, meaning seperate air supply, a sick dog or cat? Most viruses are airborne. Like it or not, there are a whole lot of poor people out there who cannot afford the astronomical prices now charged at most vet clinics. People who have enough money can condemn the poor all they want, but that's reality. Farmers and other people used to neuter their own cats without any anesthesia at all. Overpopulation causes so much suffering and so much death. I want the vet oversight board to supply a way that Oregonians can effectively solve this problem. As Oregon administrative rule stands now, only a vet can own a vet clinic. This means that nonprofits cannot operate vet clinics to control overpopulation. Oregonians have a problem and our rules should spell out solutions that help us solve the problems, not prevent solutions. So, I do challenge the Oregon Vet Regulatory Board to come up with a sensible doable solution to companon animal overpopulation, given that administrative rule, that disallows nonprofits from operating spay/neuter clinics, albeit with a contracted vet doing the surgeries.

Toby Stanley wrote on Jul 14, 2007 9:00 AM:

The point really needing to be made is that the amount of money expended does not always equate to a presupposed amount of quality in service. I have know many veterinarins over the years and encountered several that simply extort funds from their patient guardians, yet provide no better care or diligence than a lower cost clinic. There are many new developments in veterinarian science, yet without the interpretation of a veterinarian with experience and wisdom, these tests mean absolutely nothing and are many times performed only in an effort of the clinic to show a profit. Obviously, this entire despicable episode is simply a case of age discrimination against Dr. Powell; pure and simple. We try to protect the many diverse people in our american society from the scurge of ignorance, yet the elderly are routinely discriminated against with little notice or fanfare. The knowledge and compassion of Dr. Powell should never be discounted, since it can only be acquired by his many years of experience. It really bothers me to see this lack of values and ethics which have invaded our still small and once caring community in the most pernicious way. Is this what Coos County is really all about--where every man and woman is simply out for themselves while the helpless people and animals are left to only hopelessness?

Roxie wrote on Jul 13, 2007 7:55 AM:

What am i gonna do now?My dog was in the middle of getting treatments from Dr.Powell.He is one heck of a man who not only cares about the community but the animals.This is just wrong..Money hungry vets in this area got their panties in a bunch and decided to lynch Dr.Powell...Shame on you all for trying to ruin a perfectly good thing for this comminity..Oh to the vet that performed 4 spays and neuters a month for the shelter..What about the rest of us who cant afford it?

annonymous wrote on Jul 12, 2007 4:38 PM:

Dr. Powell was very generous to provide services to animals of low income families, however in doing so he cut a lot of corners such as lack of dianostic testing for sick patients and just assuming what was wrong with them, and using only ketamine in spay a patient instead of the recommended gas anestisia. Morgan's Vet price are competitive with most of the clinics in Coos Bay but honestly is cheaper always better?

Concerned wrote on Jul 11, 2007 12:43 PM:

Lets just get to the point that the board is trying to say...that Dr Powell is too old to pratice and he is "outdated". I am sure that the board could find several violations, at just about all the other vet offices in this town, severe enough to shut them down but have they put the attack on them. NO..I know of several instances of a vet office in Coos Bay inducing too much anesthesia, and calling the owner(s) and telling them their dog is going to have brain problems. Also charging someone $1300. for cleaning their dogs teeth, oh and pulling one or two. This "standard" type of practice is what has caused concerned pet owners to serch and find Dr Powell and his caring staff, and that return to him, and recommend him to others. this is why you find his parking lot full of cars and people waiting in line, and the other businesses empty. that alone should tell you something. And lets see, who is it that was on the board and voted to shut Dr Powell down? These other vets that are guilty of "high prices, and not caring", with the empty parking lots. I will drive to Coquille before I will go to any of the vets in this town..Lets make a statement and stand behind Dr Powell and his clinic. Dr Powell "YOUR AWESOME and ONE OF A KIND."

Marla Johnson wrote on Jul 11, 2007 12:41 PM:

this just means that a lot of animals in our community are left with no means of treatment .Because the vets in our community dont really care about the health of our pets all they want is payment for service regardly of the needed treatment of our pets.Dr. Powells clinic was ready to help your pet regardless of how much cash you had.If only our pets could write.

Dan Schnauthiel wrote on Jul 11, 2007 8:15 AM:

When my dog Mistyblue had an ear swollen shut because of a blood clot, I took her to Dr Powell. He operated on her ear and today several months later it is in perfect shape. I went to Dr Powell because several people told me that Dr Powell and his staff were the best. I can only say they were right. Dr Powell and his staff provide a valuable service to this community and to put them out of business would be counterintuitive. How about lets fix the problem.

sara bob wrote on Jul 11, 2007 5:02 AM:

4 free spay/neuters per month. Wow that will really affect the community. Give me a break. I quit going to that clinic because they tack on every fee and test possible and then charge you an arm and a leg. I think the doctors in the association could maybe do a little more than that, now that Dr. Powell is gone. That guy was good for the community. People care about their pets. Poverty or not, it is not the pets fault for lack of adequate care. I don't think that 4 a month is even going to dent what Dr. Powell was providing to the community.

Nancy Williams wrote on Jul 10, 2007 8:34 PM:

Morgan Vet Clinic wanted to charge me $175 for spaying my cat where Dr. Powell only charged me $50...and the follow up stitches removed was free......now someone please explain to me who is the greedy one, Dr. Powell really cared for the animals... Dr. Powell has been a blessing to all of us with animals in this area. If it is not greed that prompted this, then all veterinarians please lower your fees. And then we will see who cares about our animals. Stand up and show who you are. We need more people like Dr. Powell. He is one of God's true animal caretakers. God Bless Him.

Valerie wrote on Jul 10, 2007 8:14 PM:

Where are the complaints ? Who filed complaints ? What pets and/or their families suffered because of his practices ? What complaints are filed ? When were they filed ? The board needs to produce some strong evidence outside of what they "think" is the problem. Perhaps the doctors only real violation is not contributing to the right political fund.

Tony wrote on Jul 10, 2007 6:20 PM:

agreed this is wrong !

unbelieveable wrote on Jul 10, 2007 5:31 PM:

I have been going to Dr. Powell for years now and they have always been so caring for all 4 of my dogs. All Dr. Powell and his staff wants to do is care for the animals at a lower cost than other vets. Would it be that the other vets are protesting against Dr. Powell cause he is taking their business away ?? If i thought Dr. Powells office was unsanitary I would not take my dogs there, they are family to me, out of the visits there, and there has many visits to his office with 4 dogs, i would have seen something dirty or not up to par i would have not returned but i have never seen anything except people that wanted to help the community and others. this is so unfair to everyone and pets too. i hope who ever started this believes in " what comes around goes around "

Anon wrote on Jul 10, 2007 4:29 PM:

I think the public should be told what the violations are. Personally I won't go there and as a responsible pet owner will make sure I can afford to take care of my animal. I have an excellent vet that I have taken our pets to over the years - nothing but bad experience when I did use Powell.

Jessie Wert wrote on Jul 10, 2007 3:57 PM:

I understand that this will have a huge impact on our community but did you not read that one of the violations were "failure to obtain client permission before using unorthodox or nonstandard methods of treatment"?! That means somebody had to have complained to the Veterinary Medical Examining Board about something that was done to there beloved pet without their permission. Or how about "failure to properly isolate patients with serious infections or contagious diseases"? How would you feel if your dog contracted Parvo, Heartworm, or a deadly strain of canine influenza from this clinic? Do any of these accusations even slightly concern us? I have a feeling that the Veterinary Medical Examining Board has the well being of all our animals in their best interest. I'm not saying I have a solution for the epidemic of pet overpopulation and I agree it is completely out of control but we should look at the facts. There is a reason vets must obtain a license to practice medicine. I'm pretty sure they don't teach you to let your "veterinary assistants to induce anesthesia". How would you feel if the doctor decided to let the nurse put your child in a nearly comatose state with anesthesia?

Toby Stanley wrote on Jul 10, 2007 3:15 PM:

This development is simply a travesty for the many people of modest means with pets who Dr. Powell and his staff have helped in so many positive ways. I for one believe that substituting four free spays/neuters at the shelter per month is a far cry from the altruistic work of this vital spay/neuter clinic. Finally, I find it so very sad to see that yet again the almighty dollar comes before doing what is morally and ethically correct by the many animals who count on us each day and enrich our lives with their presence.


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